Your Trusted Bloomington Floor Specialists

Wonderful company, super helpful. Lisa is amazing and will help you out!

From the first day that I just went in to browse carpet and get educated on the process (it’s been 24 years since I had last had a need to purchase any new carpet) to the installation day, everything was so smooth. Jeremy was very helpful in explaining how everything worked. The estimator was friendly and professional when he came out to measure for a quote. The installer team arrived at the beginning of the time window I was given, completed their job swiftly, cleaned up and were gone in the amount of time that it would have taken me to just think about pulling up the old carpet. This company definitely left a great impression on me and when I am ready to do the next room, I will most certainly be reaching out to them again.

After an extensive search and countless hours researching hardwood flooring options, we ultimately chose Bounds Flooring, and the experience exceeded every expectation we had. From the very beginning, Jeff and Jeremy provided some of the most professional, knowledgeable, and patient customer service I have ever encountered in any industry. I came into the process with a tremendous number of questions and a very detailed approach to selecting the right hardwood floor for our home. I went back and forth repeatedly between a traditional site-finished 3/4-inch by 3 1/4-inch raw white oak floor and a factory-finished option. Jeff and Jeremy never once pressured us or rushed the decision. Instead, they spent an unbelievable amount of time educating us on the pros and cons of each system, carefully answering every question I could think of, and guiding us through the technical considerations of durability, appearance, finish quality, moisture stability, and long-term maintenance. Their patience throughout the decision-making process was honestly remarkable. They bent over backwards for us, sending sample after sample home so we could evaluate the flooring under different lighting conditions and alongside our furniture and trim colors. No matter how many times I returned with another question or wanted to compare another sample, they treated us with professionalism and enthusiasm every single time. We eventually selected a Somerset white oak floor with a gunstock stain and satin finish, and we could not be happier with the result. The floor is absolutely gorgeous. What impressed me even more was Jeremy’s understanding of proper hardwood acclimation and moisture control. After delivery, he graciously allowed me additional time before installation so I could bring the home’s humidity conditions fully within specification for hardwood flooring. During that week, I went all-in on preparing the home correctly. I encapsulated the crawl space with a 20-mil reinforced vapor barrier, installed a groundwater sump pump system, and added a 120-pint-per-day crawl space dehumidifier. As a result, I was able to stabilize the relative humidity in the home squarely between 35% and 55%, exactly where it needed to be for a successful hardwood installation. During that acclimation period, the moisture content of the hardwood rose from approximately 5% at delivery to 7% on install day, while the subfloor dropped from 9% to 7%. That brought everything well within the critical 4% moisture differential requirement necessary to prevent future expansion issues like buckling or contraction problems such as gapping. That level of professionalism and willingness to do things the right way instead of simply rushing through the job speaks volumes about Bounds Flooring. Then came the installation crew — and this is where the rubber meets the road .The installation experience was truly exceptional. Butch and Caleb are true craftsmen in every sense of the word. Their attention to detail was absolutely outstanding. Watching them work was like watching master tradesmen who genuinely care about perfection. They arrived prepared for every possible scenario and had specialized tools for situations I didn’t even know existed. At one point, they even custom-fabricated a ratcheting stretcher overnight to properly fit a difficult board tight against the wall. they brought in a special door jamb saw with a diamond blade and HEPA vac to undercut the morter bed on the brick hearth for the fireplace. That kind of ingenuity and willingness to go the extra mile is incredibly rare today. Every cut, transition, seam, and board layout was handled with precision and care. You truly could not ask for a better group of people to work with anywhere. From sales and product guidance to moisture management expertise and world-class installation craftsmanship, Bounds Flooring delivered excellence from start to finish. A huge thank you to Jeff, Jeremy, Butch, Caleb, and everyone at Bounds Flooring for a job exceptionally well done. We could not be happier.

Very helpful and professional. They listen to you, and try to fill your needs. They have high quality material at a reasonable price. I have been working with them for years, and never been disappointed. Another big fact is that they are a local home owned company. I would highly recommend them to anyone.

For all your flooring needs this store has it all with many samples to browse and look at Lisa is an excellent informative salesperson professional 🙂

Customer service is alive and well here. They will take the time to answer all your questions! I’ll make this the first stop for all flooring needs.

Wonderful company, super helpful. Lisa is amazing and will help you out!

Responsive, knowledgeable, variety of products and great installers.