Your Trusted Bloomington Floor Specialists

From the moment we entered the store, Bounds Flooring felt right. Jeremy, our salesperson, listened to our needs, made a suggestion which was exactly what we were looking for, told us that even with the busy IU back to school rush, that he would try to fit our installation within our timeline. He called two days later, the installers showed up the next morning, did a very professional job and the new carpet looks and feels great. From start to finish, I can’t think of anything Jeremy or Bounds Flooring could have done better. Very happy with the final result and a fair price too.

Responsive, knowledgeable, variety of products and great installers.

EXCELLENT QUALITY WORK AND GREAT WORKERS

Every step of the process exceeded expectations! Our salesperson Lisa was very helpful and scheduled us promptly, our installer Jason was very professional and did an excellent job while also exploring different approaches we could take. On top of that, their prices were considerably lower than the other places we looked in town. All around a really excellent experience from a locally owned company.

After an extensive search and countless hours researching hardwood flooring options, we ultimately chose Bounds Flooring, and the experience exceeded every expectation we had. From the very beginning, Jeff and Jeremy provided some of the most professional, knowledgeable, and patient customer service I have ever encountered in any industry. I came into the process with a tremendous number of questions and a very detailed approach to selecting the right hardwood floor for our home. I went back and forth repeatedly between a traditional site-finished 3/4-inch by 3 1/4-inch raw white oak floor and a factory-finished option. Jeff and Jeremy never once pressured us or rushed the decision. Instead, they spent an unbelievable amount of time educating us on the pros and cons of each system, carefully answering every question I could think of, and guiding us through the technical considerations of durability, appearance, finish quality, moisture stability, and long-term maintenance. Their patience throughout the decision-making process was honestly remarkable. They bent over backwards for us, sending sample after sample home so we could evaluate the flooring under different lighting conditions and alongside our furniture and trim colors. No matter how many times I returned with another question or wanted to compare another sample, they treated us with professionalism and enthusiasm every single time. We eventually selected a Somerset white oak floor with a gunstock stain and satin finish, and we could not be happier with the result. The floor is absolutely gorgeous. What impressed me even more was Jeremy’s understanding of proper hardwood acclimation and moisture control. After delivery, he graciously allowed me additional time before installation so I could bring the home’s humidity conditions fully within specification for hardwood flooring. During that week, I went all-in on preparing the home correctly. I encapsulated the crawl space with a 20-mil reinforced vapor barrier, installed a groundwater sump pump system, and added a 120-pint-per-day crawl space dehumidifier. As a result, I was able to stabilize the relative humidity in the home squarely between 35% and 55%, exactly where it needed to be for a successful hardwood installation. During that acclimation period, the moisture content of the hardwood rose from approximately 5% at delivery to 7% on install day, while the subfloor dropped from 9% to 7%. That brought everything well within the critical 4% moisture differential requirement necessary to prevent future expansion issues like buckling or contraction problems such as gapping. That level of professionalism and willingness to do things the right way instead of simply rushing through the job speaks volumes about Bounds Flooring. Then came the installation crew — and this is where the rubber meets the road .The installation experience was truly exceptional. Butch and Caleb are true craftsmen in every sense of the word. Their attention to detail was absolutely outstanding. Watching them work was like watching master tradesmen who genuinely care about perfection. They arrived prepared for every possible scenario and had specialized tools for situations I didn’t even know existed. At one point, they even custom-fabricated a ratcheting stretcher overnight to properly fit a difficult board tight against the wall. they brought in a special door jamb saw with a diamond blade and HEPA vac to undercut the morter bed on the brick hearth for the fireplace. That kind of ingenuity and willingness to go the extra mile is incredibly rare today. Every cut, transition, seam, and board layout was handled with precision and care. You truly could not ask for a better group of people to work with anywhere. From sales and product guidance to moisture management expertise and world-class installation craftsmanship, Bounds Flooring delivered excellence from start to finish. A huge thank you to Jeff, Jeremy, Butch, Caleb, and everyone at Bounds Flooring for a job exceptionally well done. We could not be happier.

I recently had an entryway, two rooms and a hallway carpeted. The install crew were very meticulous and performed excellent work. I’m extremely pleased with the quality and price as well. Highly recommend them.

Great place! Staff really works with you. Way better than a big box store that you only get what they have on the shelf

Our 1st experience with Bounds Flooring was exceptional. The complete team consisted of: Jeremy, sale rep, Brad for scheduling & rescheduling due to long power outage, and Kevin & his son, installers. They were all amazing, professional, and provided fantastic product and service. Highly recommended for residential carpets.